Oct 20, 2025
Author: Ron Daniel
Top Tools for Monitoring Video Call Compliance
Explore essential tools for video call compliance, from automated recording to real-time risk detection, ensuring secure communication for teams.
When I first joined Pebb, I thought compliance tools were just another checkbox for IT teams. You know, one of those things that’s important but not exactly exciting. Then, during my first month, I sat in on a meeting where a company was fined millions for mishandling sensitive data on a video call. That’s when it hit me - compliance isn’t just a technical requirement; it’s a shield for your reputation, your team, and your bottom line.
Here’s the kicker: video calls have become the backbone of how teams communicate, but staying compliant can feel like walking a tightrope. Whether it’s recording consent, access controls, or keeping sensitive information secure, there’s a lot to manage. And if your tools aren’t up to the task? Well, let’s just say it’s not a risk worth taking.
In this article, I’ll share what I’ve learned about the best tools for video call compliance, including how we built Pebb to tackle these challenges head-on. From automated recording to real-time risk detection, I’ll break down the features that make a difference and how teams across industries are using them. Let’s dive in.
Key Features to Look for in Compliance Tools
At Pebb, I’ve seen firsthand how compliance tools can either simplify your processes or leave you pulling your hair out. The secret to finding the right fit? It’s all about the features. Let me walk you through the essentials that can transform a tool from "just okay" to a real game-changer. These features don’t just help you stay compliant - they make your workday easier.
Automated Recording and Storage
Imagine a tool that records every call automatically, no extra steps required. The best systems take it a step further by organizing recordings for you - sorting them by date, participants, or even projects. Plus, they offer secure, scalable storage with flexible retention policies, so you’re not constantly worrying about running out of space or losing critical data.
Real-Time Risk Detection and Alerts
Here’s where things get exciting. Modern compliance tools can monitor calls in real time, flagging potential issues as they happen. This means you can address risks right away instead of dealing with them after the fact. The best part? Many tools let you customize detection rules to match your organization’s specific risk profile, so you’re not stuck with a one-size-fits-all solution.
Data Encryption and Access Controls
Recording calls is one thing, but managing who can access that data? That’s where many tools fall short. Robust access controls are a must. The top platforms let you set custom permissions based on roles or teams. For example, your HR team might access calls related to employee concerns, while your legal department handles regulatory reviews. Regular employees? They only see their own conversations - no more, no less.
End-to-end encryption is non-negotiable, whether it’s for live calls or stored recordings. And don’t overlook audit trails - they’re your accountability safety net, showing exactly who accessed what and when. This level of transparency is invaluable during regulatory reviews.
Finally, the best tools integrate these controls seamlessly into your existing systems. If the platform requires a separate login process or overly complicated permissions setup, it could lead to low adoption rates. And let’s be honest, a compliance tool is only as good as the team willing to use it. Keep it simple, keep it secure, and you’re on the right track.
Pebb: Complete Communication and Compliance Platform
Let me tell you, when we first started working on Pebb, we knew we had to solve a problem that so many teams face: compliance tools that are either too expensive or don’t cover all the bases. We didn’t want to create just another tool. Pebb is a complete communication platform that ensures compliance without making you jump through hoops.
Here’s the thing - what makes Pebb stand out is how seamlessly it combines compliance features with the tools your team already uses every day. No more juggling multiple apps or paying for a stack of subscriptions. Everything you need is right here, in one place.
Built-In Compliance Features in Pebb
We’ve baked compliance right into the core of Pebb. For starters, our secure video calling is backed by strong encryption and strict access controls, so your conversations - whether it’s a quick team huddle or a high-stakes client meeting - stay protected.
But we didn’t stop there. Compliance monitoring runs in the background of everything your team does. Whether it’s group chats, task management, news feeds, or knowledge libraries, all of it operates under the same security framework. And with our real-time analytics dashboard, you can monitor communication patterns and flag potential compliance risks - all within a secure, customizable environment. It’s like having a safety net that works quietly behind the scenes while your team gets stuff done.
Pricing That Works for All Team Sizes
We’ve kept pricing simple because we believe compliance shouldn’t break the bank. Here’s how it works:
Free Plan: Covers up to 1,000 employees - yes, you read that right, 1,000.
Premium Plan: Only $4 per user per month for advanced features like detailed analytics, unlimited admins, and enterprise-grade single sign-on.
Our goal was to make Pebb accessible for teams of all sizes, and based on the feedback we’ve gotten, it’s working. Christina Matthews from a construction company put it best:
"It combines everything - chat, tasks, news feed, knowledge, library - into one place, and it's incredibly affordable." - Christina Matthews, Constructions
This kind of transparent pricing makes it easy to scale as your team grows, without worrying about hidden costs or complicated plans.
How Teams Use Pebb for Compliance
The beauty of Pebb is how versatile it is. Let me share a couple of examples of how teams are using it.
Take law firms, for instance. Confidentiality is non-negotiable for them, and Pebb delivers. Sofia Marquez from a law firm shared her experience:
"I found it to be the perfect communication platform for remote teams. Pebb helped us unify communication in one place without the expense or complexity of larger platforms." - Sofia Marquez, Lawyer firm
Her team uses Pebb’s private clubs feature to create secure, compartmentalized spaces for different cases. Sensitive client information stays locked down, and the platform’s built-in compliance monitoring automatically generates a detailed audit trail. No extra admin work, no headaches.
Construction companies also love Pebb, especially since their teams are often split between office and on-site locations. The mobile app ensures that even field communications meet the same high compliance standards as those in the office. This integrated approach simplifies everything - from management to adoption - because when compliance is built into the tools your team already uses, it just works.
Top Tools for Video Call Compliance
When it comes to keeping your video communications compliant, the right tools can make all the difference. Let me walk you through some standout options that are leading the charge in this space.
1. Pebb
Let me start with the tool I know best - Pebb. We built Pebb with one goal in mind: to simplify compliance for every communication touchpoint. No more juggling multiple tools that either break the bank or refuse to play nice together. With Pebb, your voice and video calls are protected by top-notch security, giving you peace of mind.
What really sets us apart is the admin controls, which let you manage permissions and safeguard sensitive information effortlessly. And let’s not forget the advanced analytics that help you track engagement and activity across your teams and locations.
Here’s the kicker: our Standard plan is completely free and supports up to 1,000 employees. Need more? The Premium plan costs just $4 per user each month. Affordable and effective - what’s not to love?
Now, let’s talk about Theta Lake.
2. Theta Lake
Theta Lake shines when it comes to compliance monitoring. Many teams rely on it for its specialized tools designed to secure video communications. If you’re in a heavily regulated industry, Theta Lake might be worth exploring.
Next up, Global Relay.
3. Global Relay
Global Relay has carved out a niche in compliance, especially for financial services and legal teams. Their platform focuses on archiving and surveillance, making it a go-to for larger organizations with dedicated compliance needs. It’s a solid choice if you’re looking for something robust.
Let’s not forget Zoom.
4. Zoom with Compliance Add-Ons
You probably know Zoom as the video conferencing giant, but did you know they’ve stepped up their compliance game? With add-ons tailored for industries like healthcare (HIPAA) and finance (SEC requirements), Zoom ensures you can meet regulatory demands without losing the user-friendly experience you’re used to.
Finally, let’s look at SimplePractice.
5. SimplePractice
If you’re in healthcare, SimplePractice might be your best friend. It’s built for HIPAA-compliant video sessions and integrates seamlessly with practice management workflows. For medical professionals, it’s a solution that ticks all the right boxes.
Here’s the thing: while each of these tools addresses specific compliance needs, most of them focus on just one piece of the puzzle. That’s why we designed Pebb differently. It’s not just about video calls - it’s an all-in-one platform that handles everything from secure communications to knowledge sharing, all with compliance baked in from the very beginning.
Video Call Compliance Best Practices
When it comes to compliance, it's all about having the right tools and habits in place. From my experience, consistency is key. Let me walk you through some specific practices that can help keep your video calls compliant and your team on track.
Always Notify Participants About Recording
This one’s non-negotiable. Before a call begins, every participant must know if it’s being recorded - many jurisdictions require this by law.
Here’s what works best: enable automatic notifications that pop up the moment someone joins a recorded session. Platforms like Pebb make this effortless with built-in alerts. But don’t stop there. A quick verbal confirmation at the start of the meeting goes a long way in reinforcing transparency. It’s a small step, but it builds trust and ensures everyone’s on the same page.
Now, depending on your industry, written consent might also be necessary before hitting the record button. That’s why it’s crucial to use a platform that can document and store participant consent alongside the recording itself. This added layer of accountability can save you a lot of headaches down the road.
Review and Audit Call Records Regularly
Recording calls is just the start. The real work lies in what you do with those recordings. Regularly reviewing and auditing them is essential - not just for compliance but also to catch potential issues early.
Here’s how we handle it: set up a monthly review cycle and assign specific team members to spot-check recordings. Focus on high-risk scenarios, like client meetings or discussions involving sensitive data. Most platforms, including Pebb, offer search and filtering options that make it easier to zero in on these critical calls.
Keep a log of your review dates and findings. Trust me, this audit trail can be a lifesaver if you ever need to prove your compliance efforts during an internal review or to regulators.
Choose Platforms with Compliance Features
This might sound obvious, but you’d be surprised how many teams try to force compliance onto tools that weren’t designed for it. The smarter move? Start with a platform that has compliance features built right in.
For example, look for platforms with granular permission controls. These let you decide who can record, access, and manage recordings. Automated retention policies are another must-have. With these, you set the rules for how long recordings are kept, and the system takes care of the rest - no manual clean-up required.
And don’t overlook integration capabilities. Your video platform should seamlessly connect with your existing compliance tools, HR systems, and document management platforms. This way, compliance becomes part of your daily workflow rather than an added chore.
At Pebb, we’ve made it a priority to weave compliance into everyday communication, so it feels natural and not like an afterthought.
The takeaway? Compliance isn’t a one-and-done deal. It’s an ongoing process that needs to be part of your team’s routine, not just something you scramble to address during audit season. By building these habits into your daily operations, you’ll set yourself up for long-term success.
Conclusion: Choosing the Right Compliance Tools
Let me tell you, compliance isn't something you can afford to overlook or delay. In today’s fast-moving work environment, secure communication is the backbone of keeping your organization both safe and efficient.
When we designed Pebb, we didn’t just want to check a box for compliance - we wanted to build a platform that makes secure communication second nature. The idea is simple: proactive compliance. Instead of scrambling to prove compliance after the fact, it’s about weaving secure practices into your daily workflow. With Pebb’s built-in compliance features, you get a unified platform that simplifies secure communication while protecting your environment.
Here’s the thing: juggling multiple integrations or patchwork solutions is a headache you don’t need. Pebb eliminates that stress by offering everything in one place - secure processes, clear user permissions, and seamless functionality. You can focus on what really matters: your work, not wrestling with complex compliance setups.
And let’s talk about cost. Compliance shouldn’t break the bank. At just $4 per user per month with Pebb’s premium plan, even smaller organizations can afford a solution built with security at its core. When you think about the potential costs of a data breach or compliance failure, this small investment feels like a no-brainer.
The takeaway? Choose a platform that makes secure communication effortless and natural. With Pebb, your team can collaborate confidently, knowing they’re backed by a secure, all-in-one solution. By integrating compliance into your system, you’re not just protecting your organization - you’re streamlining operations and empowering your team every single day.
Compliance doesn’t have to be complicated. It just needs to work seamlessly within your system. That’s what we’ve built with Pebb.
FAQs
Why is Pebb the ideal choice for ensuring compliance in video calls?
At Pebb, we’re all about making team communication effortless while ensuring everything stays secure and compliant. Our platform brings together voice and video calls, along with handy features like work chat, news feeds, groups, and a people directory - all in one place. Whether you’re leading a team on the frontlines or in the office, Pebb makes staying connected and on the same page a breeze.
Here’s the kicker: we offer incredible value. You can get started for free, and if you’re ready to upgrade, our premium plan is just $4 per user. With Pebb, you’re not just signing up for tools - you’re investing in a platform designed to boost communication, engagement, and teamwork across the board. It’s simple, effective, and built with your team’s needs at heart!
How does Pebb keep video calls secure and compliant?
When it comes to video calls, we don’t take security lightly at Pebb. Protecting your data and ensuring compliance are at the core of what we do. That’s why our platform includes custom permissions and admin controls that let you decide exactly who gets access to sensitive information. These tools are here to help your organization meet compliance standards while keeping your conversations private and secure.
We’ve designed Pebb to make communication effortless, but never at the cost of security. Whether it’s your frontline teams or office staff, everyone can collaborate with peace of mind, knowing their data is safe.
Can Pebb work with my existing systems to simplify compliance tasks?
Pebb is designed to centralize all your communication and collaboration needs, which can indirectly make compliance workflows much smoother. While it doesn’t include direct integrations tailored specifically for compliance processes, its all-in-one setup - complete with group chats, task management, and video calls - ensures your team has everything they need in one place.
By consolidating tools into a single platform, Pebb helps cut down on the confusion of switching between multiple apps, making it easier to stay organized and maintain compliance without the usual headaches.
