Connecteam pricing and hubs explained: what three hubs cost

Connecteam sells an all-in-one frontline platform in hubs. Operations. Communications. HR & Skills. Each hub is a capability pack. Stack the ones you need and the quote grows with the stack — not only with headcount.

Pebb competes as a direct Connecteam-class product: operations + communications + collaboration in one per-user plan. Shifts, time clock, PTO, files, forms, chat/feed, and Spaces. No free plan. Basic $2.50 per user per month. Premium $4 per user per month. Full trial, no card.

This page is for buyers who opened Connecteam’s pricing page, saw hubs, and asked: what does “three hubs” actually mean for a 11–80 person team — and when is Pebb the cleaner bill?

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What Connecteam hubs are (fairly)

Connecteam’s public packaging groups features into hubs so you can buy the slice you need. In practice, mixed frontline-plus-office teams often need more than one hub:

• Operations — the scheduling / time / tasks style work that keeps the floor moving.

• - Communications — chat, updates, and the “everyone saw it” layer.

• - HR & Skills — people processes and training-style modules when those are in scope.

Exact feature lists and list prices change. Always re-check Connecteam’s own pricing page before you sign. This article is about the shape of the quote: hubs as meters. It is not a scraped price sheet and it will not invent a Connecteam dollar amount we cannot verify today.

The buyer pain is consistent across demos: you wanted one employee app, then discovered chat depth or training lived in another hub. Or you started on a small plan and the “real” stack meant three hubs.

What Pebb sells instead

Pebb does not sell hubs.

• Basic ($2.50/user/mo): team chat, shift scheduling, GPS clock-in, timesheets and reports, people directory, unlimited Spaces.

• - Premium ($4/user/mo): everything in Basic plus voice/video calls, news feed, Time Off, tasks, digital forms, wiki, analytics, HRIS/AD sync, SSO.

• - No free plan. Trial is the full product. No credit card.

• - Spaces are unlimited dynamic rooms configured with the tools each group needs. They are not extra billed hubs.

• - Chat is org-wide, outside Spaces. Time Off is org-wide on Premium.

That is the structural difference. Connecteam meters capability packs. Pebb meters people and lets rooms multiply for free.

Why hub math surprises 11–80 person teams

At ten people, a single-hub Connecteam quote can look fine. The surprise shows up when the GM needs:

1. Rosters and punches (Operations territory).

2. 2. A real place to talk that is not WhatsApp (Communications territory).

3. 3. Forms, knowledge, or skills workflows (often another hub or add-on conversation).

Suddenly the “all-in-one” pitch is three line items — or a higher bundle — while WhatsApp is still open because adoption never left the personal chat.

Pebb’s bet for this ICP: put chat on Basic, put ops on Basic, put the Premium bundle (calls, feed, PTO, tasks, forms, wiki) on one $4 seat. Open a Space per site without a new SKU.

Worked seat examples (Pebb only — verified)

Use these as the Pebb side of any spreadsheet. Fill Connecteam from their live quote.

• 10 people: Basic $25/mo. Premium $40/mo.

• - 25 people: Basic $62.50/mo. Premium $100/mo.

• - 40 people: Basic $100/mo. Premium $160/mo.

Spaces do not change those numbers. Five sites or one site — same seat count.

If your Connecteam quote for the same headcount requires multiple hubs to match “chat + shifts + punch + forms,” put both invoices on one page. That is the hubs conversation.

Spaces vs hubs (the wedge)

**Second store.** Hub-priced stacks often treat another location as another meter. On Pebb it is another Space on the same seat bill.

**Managers-only room.** Often a configuration tax elsewhere. On Pebb it is a Managers Space with feed and private files.

**Real chat.** May sit in a Communications hub on hub-priced tools. On Pebb, chat is on Basic and org-wide.

**Leave.** May sit outside the ops hub elsewhere. On Pebb, Time Off is org-wide on Premium.

**Forms and wiki.** May require another hub or higher tier elsewhere. On Pebb Premium they are in the same $4 seat.

We will not pretend every Connecteam customer is overpaying. Some teams buy one hub and are happy. This page is for the teams who were sold “one app” and then rebuilt WhatsApp beside it because the communications hub was deferred.

Feature reality check (honest)

Where Connecteam can still win

• Deep hub modules you already adopted and trained on.

• - Specific HR & Skills / training workflows that are load-bearing today.

• - Brand familiarity on a frontline category shortlist.

• - A quote that truly stays on one hub for your scope.

If Connecteam’s training and skills stack is the reason you bought it, do not rip it out for a blog post. Pebb does **not** include an LMS.

Where Pebb usually wins for 11–80 mixed teams

• One per-user price with chat on Basic.

• - Unlimited Spaces without hub SKUs.

• - Shifts + GPS clock-in + timesheets beside org-wide chat.

• - Premium bundle for calls, feed, PTO, tasks, forms, wiki.

• - Full trial, no card — evaluate the real product.

Hard no-claims (Pebb)

• No free plan (ignore old “free for 15” articles still in CMS cleanup).

• - No payroll product. Timesheets leave; payroll stays payroll.

• - No LMS. No ATS.

• - GPS clock-in is a stamp with optional near-branch validation — not live breadcrumbs.

• - Mobile needs a connection. Offline does not fully work.

• - No fake “10,000 customers” or “G2 4.9” claims on this page.

A week on Pebb when hubs were the alternative quote

Monday: publish next week’s roster into two site Spaces. Open shifts sit there.

Tuesday: crew clocks in with GPS stamp; near-branch check on for the job site Space.

Wednesday: incident form in the site Space; managers review in the Managers Space.

Thursday: Premium call from org-wide chat when a truck is late — chat was never a second hub purchase.

Friday: timesheets close and export toward payroll. You did not buy a third hub to finish the week.

How to compare quotes without getting sold

1. Write the jobs: talk, roster, punch, leave, forms, files.

2. 2. Ask Connecteam which hubs those jobs require today, not in a marketing diagram.

3. 3. Price Pebb Basic vs Premium for the same headcount.

4. 4. Count Spaces you need. Confirm they are $0 line items on Pebb.

5. 5. List deal-breakers: payroll, LMS, live GPS, offline, Fair Workweek automation. If those are required, stay on the specialist that owns them.

6. 6. Run Pebb’s full trial for one site for a week. Do not trust a slide.

Who should stay on Connecteam

Stay if your team already lives in multiple Connecteam hubs and switching cost exceeds seat savings.

Stay if HR & Skills / LMS-style workflows are central and you need that depth now.

Stay if a single-hub Connecteam scope truly covers you and WhatsApp is already gone.

Everyone else who is stacking hubs to recreate “employee app” — and still running Messenger as the office — should price Pebb Premium at $4/user before the next renewal.

Migration notes without the hype

Do not rip Connecteam mid-season if the roster desk is already stable. Run Pebb in parallel on one site for seven days. Invite only that crew. Publish the same week’s shifts in a Space. Turn on clock-in with a GPS stamp. Keep WhatsApp muted for that crew only if the GM agrees.

What you are testing is not “engagement.” You are testing whether the closer can see the swap, punch near the branch, and ping the lead without opening a second app. If that fails, stay. If it works, expand Space by Space — not hub by hub.

Owners sometimes ask whether Basic is enough. If you only need chat, shifts, clock-in, timesheets, and a directory, Basic at $2.50 is the honest plan. If you need calls, a company feed, PTO, tasks, forms, and a wiki, Premium at $4 is still one line item. That is the whole hubs rebuttal in two prices.

When a salesperson says “we’re cheaper than Connecteam,” ask them to show the hub list that matches your jobs. When they say “unlimited Spaces,” ask whether Spaces are rooms or SKUs. On Pebb they are rooms.

FAQ

Does Pebb have hubs?

No. Unlimited Spaces on Basic and Premium. Seats are the meter.

Is Pebb free for 15 users?

No. That is a stale claim on old articles. Basic $2.50. Premium $4. Full trial, no card.

Is chat a paid hub on Pebb?

No. Chat is on Basic and org-wide.

Can Pebb replace Connecteam training?

Not as an LMS. Do not migrate if training hub depth is why you bought Connecteam.

Does Pebb track employees live?

No. Clock-in can GPS-stamp and optionally require near a branch.

Where do I see live Pebb prices?

pebb.io/pricing. Re-check Connecteam on their site the same day you compare.

One seat. Not three hubs.

Hubs are a packaging choice. For many 11–80 person frontline-plus-office teams, the cleaner choice is per-user ops + chat with unlimited Spaces.

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