What is an Employee Net Promoter Score (eNPS)?
Understand what Employee Net Promoter Score (eNPS) is and how it measures employee loyalty and engagement.
Employee Net Promoter Score (eNPS) is a metric used to gauge employee loyalty and satisfaction. It is calculated based on employees' responses to a simple question: "How likely are you to recommend our company as a place to work?"
Employees are categorized into promoters, passives, and detractors based on their responses. For example, in a tech company, a high eNPS indicates a positive work environment and high employee satisfaction, while a low eNPS highlights areas needing improvement.
