Digital tools play a crucial role in managing and engaging frontline employees by providing platforms for communication, task management, and feedback. These tools include mobile apps, intranets, and collaboration platforms that help bridge the gap between remote and on-site workers.

For example, a construction company might use a mobile app to share project updates, schedule shifts, and gather feedback from field workers. These tools enhance real-time communication, streamline workflows, and improve overall productivity and engagement among frontline employees.