Integrating technology in frontline employee management involves using digital tools to streamline processes, improve communication, and enhance employee engagement. Technologies such as mobile apps, cloud-based systems, and collaboration platforms play a crucial role in modern workforce management.

For instance, a healthcare provider might use a mobile app to manage shift schedules, track attendance, and facilitate communication between staff members. By leveraging technology, organizations can improve operational efficiency, reduce administrative burdens, and create a more connected and engaged workforce.