Employee empowerment involves giving employees the authority, resources, and confidence to make decisions and take ownership of their work. Empowered employees are more engaged, innovative, and committed to their roles. Empowerment fosters a sense of trust and responsibility, which enhances overall job performance and satisfaction.

In the retail industry, for instance, empowering sales associates to make decisions on customer discounts or returns can lead to faster service and higher customer satisfaction. Empowerment creates a more dynamic and responsive workforce, improving both employee morale and organizational outcomes.