Logo

Employee App for Security Guard Teams: Shifts, Handoffs, Clock-In

James Dean

Security guard team using an employee app for shifts and handoffs

Security shifts do not fail because nobody printed a roster. They fail because the schedule lives in one tool, the punch lives in another, the handoff note is a text to whoever happens to be awake, and the real conversation is still WhatsApp. The supervisor updates the post. The night lead never sees it. The morning closer clocks in late because they were chasing who owns the keys.

Pebb is an all-in-one employee app built for that mess — a Connecteam-class daily surface without stacking hubs. You pay per person, not per post and not per product. Basic is $2.50 per user per month for team chat, shift scheduling, GPS clock-in, timesheets, and a directory. Premium is $4 and adds voice and video calls, a news feed, Time Off, tasks, digital forms, a wiki, analytics, and SSO. Unlimited Spaces on both plans — one Space per site or client post, one Supervisors Space for the people who should see everything. Chat is org-wide outside Spaces. There is no free plan. Trial is the full product, no credit card.

This page is for 11–80 person guard companies, multi-site contract security, and in-house teams that outgrew a group chat and a spreadsheet. If you need live GPS breadcrumbs, full guard-tour checkpoint trails, a dedicated LMS, hiring ATS, or payroll processing, say that up front — Pebb does not sell those. Keep the specialist tools for that desk. Use Pebb for the daily work: who’s on, clock in, hand the post off clean.

Start full trial — no card · Pebb pricing

Security guard checking the night shift roster on a phone

Security guard checking the night shift roster on a phone

What security guard teams actually need on the post

A security employee app is not a second intranet for the operations office. It is the phone surface the guard already lives on between rounds.

  • Who’s on this post this week — published shifts and open shifts people can pick up without a text chain that wakes the wrong lead.

  • Clock-in at the place — a GPS stamp on the punch, with optional near-branch validation so a punch from two towns over does not slide through. That is a stamp plus an optional near-post check — not live breadcrumbs and not guard-tour tracking.

  • Handoffs that survive the shift change — notes, files, and forms in the post Space so the night closer and morning opener share the same thread, not a private WhatsApp.

  • Talk without leaving the app — org-wide chat on Basic, calls on Premium, so WhatsApp is not the real OS for coverage gaps.

  • A room per site or client — Spaces for Building A, Warehouse B, and Supervisors. Turn on shifts, clock-in, forms, and files where that crew needs them. Spaces are unlimited. They are not billed hubs. More on that model: What are Pebb Spaces?.

  • Forms that leave the clipboard — incident checks, visitor logs, photo attach, submit. Premium.

  • Leave that the scheduler can see — Time Off org-wide on Premium, against the roster, not trapped in a separate HR product.

That is the job. Fancy training libraries, applicant tracking, and live tour maps are different jobs. Pebb does not pretend otherwise.

Why hub-priced and per-site tools frustrate guard companies

Many teams arrive with a Connecteam quote, a Homebase quote, or a WhatsApp-plus-scheduler stack.

Connecteam sells Operations, Communications, and HR & Skills as hubs. Chat in one hub, time clock in another, PTO in a third. Past free for 10 people, Advanced is about $49 for the first 30 users per hub on annual billing — extra users meter per hub. The daily app often means three hubs, not one. See Pebb vs Connecteam and the Connecteam alternative.

Homebase prices paid plans per location. A second client site can mean a second invoice — wrong meter for six active posts and a small ops office.

Deputy is a strong compliance scheduler. Richer chat is often Messaging+ or a higher tier. If Fair Workweek automation is why you bought it, keep it. If you bought it as “the employee app” and still run WhatsApp for handoffs, you are paying for a roster and still running the company in chat.

Pebb’s bet: one seat count, unlimited Spaces, chat on Basic, ops next to chat. Post two is a Space, not a new SKU. Construction faces the same stack problem: Construction crew employee app.

Night and morning guards swapping a post handoff on phones at the lobby desk

Night and morning guards swapping a post handoff on phones at the lobby desk

Spaces mapped to real posts and clients

Think in rooms, not products.

  • Building A / Downtown lobby — shifts, clock-in, forms, files for that post only.

  • Warehouse B / Night patrol — same tools, different member list. The lobby closer does not drown in warehouse posts.

  • Supervisors — feed, private files, coverage planning. Ops and account managers without the whole guard list in the thread.

  • Everyone (optional) — company policies, post orders wiki links, events.

People only see Spaces they belong to. Chat stays org-wide outside Spaces, so a lead can still DM the office without unlocking a Communications hub. Time Off stays org-wide on Premium, so leave does not get stuck inside Building A’s room.

Turn tools on per Space. A quiet lobby does not need the same surface as a Supervisors room. Full walkthrough: What are Pebb Spaces?.

A week on a security team in Pebb

Monday the ops lead publishes next week’s roster into two post Spaces; open shifts sit there for pickup. Tuesday the night guard clocks in at Building A with a GPS stamp and near-branch validation. Wednesday a Premium incident form goes out in Warehouse B — photos, submit, no clipboard. Thursday Time Off on Premium shows against both post rosters. Friday timesheets close toward payroll; a Premium supervisor can call from the thread when a relief is late. The handoff note lives in the Space, so Monday’s opener does not inherit a private WhatsApp they were never in.

Pricing for an 11–80 person security company

USD. No free plan. Full trial, no card.

  • 10 people: Basic $25/mo. Premium $40/mo.

  • 25 people: Basic $62.50/mo. Premium $100/mo.

  • 40 people: Basic $100/mo. Premium $160/mo.

Spaces do not change those numbers. Five active posts or one — same seat count. Compare that to stacking Connecteam hubs or multiplying per-location invoices. Details on Pebb pricing.

Basic is enough for chat, shifts, clock-in, timesheets, and a directory. Premium for calls, news feed, PTO, tasks, forms, wiki, analytics, and SSO. Buy Premium for the checklist and the incident form — not a slogan.

Honest limits (read these before you switch)

Pebb will not replace every tool on a security desk.

  • No payroll. Timesheets leave the building. Payroll stays payroll.

  • No LMS and no hiring ATS. If courses and recruiting pipelines are load-bearing, keep your training stack. See the Connecteam alternative for when to stay.

  • GPS is a stamp, not a map of the shift. Clock-in can GPS-stamp and optionally require near a branch — not live breadcrumbs or guard-tour checkpoint tracking.

  • Offline does not fully work. Mobile needs a connection. Parking decks and rural posts with no signal are a real reason to keep a tool that caches a full shift.

  • No fake “10k guards” or star ratings on this page. Judge the trial on your posts.

Those concessions are intentional. Security buyers smell overclaim when a clock stamp is sold as a tour system.

Security ops lead reviewing shift coverage and chat on a laptop and phone

Security ops lead reviewing shift coverage and chat on a laptop and phone

Who should stay on a dedicated guard-tour or payroll tool

Stay on a dedicated guard-tour / checkpoint product if live breadcrumbs, NFC/QR tour trails, large geofence libraries, or full offline clock-in are non-negotiable. Pebb’s GPS punch is a stamp plus optional near-branch validation — not a tour platform. Mixing those jobs into one “employee app” pitch is how teams get burned at renewal.

Stay on your payroll system for tax filing, direct deposit, and wage rules. Pebb exports timesheets. It does not run payroll.

Stay if LMS courses and hiring pipelines are why you opened the current app and you will not keep a separate training or ATS desk. Pebb has neither.

Stay if you are still under 10 people on a genuinely free all-hubs plan that covers you — or if you only need a compliance scheduler and already solved chat and handoffs. Pebb’s pitch is one app; if the tour desk is specialist-deep and chat is already solved, you may not need us.

Everyone else running WhatsApp as the real post office — with a schedule tool publishing PDFs into the void — should price Basic or Premium for the same headcount before the next renewal. Deeper Connecteam math: Pebb vs Connecteam.

Setup without a six-week IT project

Create a workspace. Invite with a link — phones first. Make a Space per active post or client. Put shifts and clock-in on the floor Spaces. Make a Supervisors Space for people who should see everything. Chat is already org-wide outside Spaces.

Run one week in parallel with WhatsApp muted for that post if the ops lead agrees. Leave historical timesheets where they are. Expand Space by Space when Building A works — do not rip three tools mid-contract.

Trial is the full product. No credit card. Start on one post. Prove the morning closer saw the handoff. Then open Warehouse B.

FAQ

Is Pebb a security-only app? No. Security is a beachhead alongside warehouse, construction, hospitality, and multi-location ops. Same employee app. Construction uses the same site pattern: Construction crew employee app.

Do we pay per post or client site? No. Per user. Posts are Spaces — unlimited on Basic and Premium.

Does GPS mean we track guards all shift? No. Punch can carry a GPS stamp and optional near-branch check. Not live tracking or guard-tour breadcrumbs.

Will it work in a parking deck with no signal? Not fully. Mobile needs a connection. If that is a deal-breaker, keep a product with full offline cache — or a dedicated tour tool for those posts.

Does Pebb replace payroll or guard-tour? No. Export timesheets; payroll stays payroll. Keep checkpoint trails, NFC/QR rounds, and live maps on a tour product. Use Pebb for roster, handoffs, chat, and clock-in stamps.

Basic or Premium for two active posts? Chat, shifts, clock-in, timesheets → Basic. Forms, PTO, calls, wiki, tasks → Premium. Two posts are two Spaces; the meter does not change.

How do we compare to Connecteam for security? Price the hubs you need against Pebb’s seat count: Pebb vs Connecteam and Connecteam alternative.

One app for the post — not a chat, a clock, and a clipboard

Twenty-five people. Two posts. One price. Chat that isn’t a hub. Handoffs that survive the shift change.

Start full trial — no card · See pricing

All your work. One app.

Bring your entire team into one connected space — from chat and shift scheduling to updates, files, and events. Pebb helps everyone stay in sync, whether they’re in the office or on the frontline.

Get started in mintues

Background Image

All your work. One app.

Bring your entire team into one connected space — from chat and shift scheduling to updates, files, and events. Pebb helps everyone stay in sync, whether they’re in the office or on the frontline.

Get started in mintues

Background Image